Hack attack at major B.C. booze distributor leaves customers struggling with backlog

Hack attack at major B.C. booze distributor leaves customers struggling with backlog

Bars, restaurants and private liquor stores around B.C. are dealing with a frustrating backlog in supplies, after hackers targeted one of the biggest links in B.C.’s booze supply chain.Ransom-seeking cybercriminals successfully breached systems at Container World, a warehousing and logistics company that supplies much of province’s specialty liquor products, on Feb. 14.Jeff Barlow, director of marketing and business development, said the company acted immediately to shut the hackers out.

Container World’s Richmond warehouse.

Container World’s Richmond warehouse.John Hua / Global News“It certainly took us by surprise,” he said.READ MORE: Town of Midland back to normal operations after cyberattack“There was a threat of a demand, but we didn’t know if this was a legitimate demand or if it was just a prank. So we chose to not pay any demand ransoms and to take the appropriate action to protect our systems.”Barlow said no customers’ financial information was accessed — but the choice to shut down the system took the entire company offline for more than a week while engineers rebuilt the system from the ground up.WATCH: Tips to protect your devices from ransomware malware

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